Terms of service

These terms govern your use of Scanteo, a service for creating and managing QR codes, provided by , () (“we”). By creating an account you agree to them.

1. The service

Scanteo lets you create static and dynamic QR codes, host contact pages and files, redirect scans to destinations you choose and see statistics about those scans. Features and limits depend on your plan, as described on the pricing page.

2. Your account

• You must provide accurate details and keep your password and second factor safe. You are responsible for activity in your account and in the workspaces you own.
• The owner of a workspace decides who can access it and with which role.
• You must be at least 16 years old, or the age of digital consent in your country.

3. Acceptable use

You may not use Scanteo to send people to content that is illegal, deceptive or harmful, including phishing, malware, scams, content that infringes the rights of others, or content that sexualizes minors. You may not try to break the service, bypass its limits or access other customers’ data. We may pause or remove codes and suspend accounts that break these rules, and where possible we will tell you why.

4. Plans, payments and refunds

• Paid plans are sold through Link, operated by Stripe, our merchant of record, which processes payments, handles taxes and issues invoices. Link’s terms for buyers also apply to your purchase.
• Subscriptions renew automatically each month or year until cancelled. You can cancel at any time; your plan stays active until the end of the period you paid for.
• You can ask for a refund within 14 days of a payment.
• Lifetime plans are a one-time payment for access for as long as we operate the service, with the features and limits that applied on the day of purchase.
• If you downgrade or your paid plan ends, your existing codes keep working; only the limits for creating new ones change.
• When you exceed the monthly scan limit of your plan, your codes keep redirecting. We record statistics up to twice the limit and pause recording after that until the next month.

5. Your content and data

You keep all rights to your content. You give us the permission we need to host it, display it to people who scan your codes and process it to provide the service. When we process data about people who scan your codes, we do so on your behalf as described in our privacy policy; a data processing agreement is available on request.

6. Availability

We work hard to keep redirects fast and reliable, but we provide the service “as is” and cannot guarantee that it will be uninterrupted or error-free. We may change features, but we will not remove the ability of existing dynamic codes to redirect without giving you reasonable notice and a way to export your redirect map.

7. Liability

To the extent the law allows, we are not liable for indirect or consequential damages, lost profits or lost data, and our total liability is limited to the amount you paid us in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law, or the statutory rights of consumers.

8. Ending the agreement

You can delete your account at any time. We may end the agreement with notice, or immediately if you seriously breach these terms. After the account ends, your codes stop redirecting and we delete your data as described in the privacy policy.

9. Changes and law

We may update these terms and will tell you about material changes in advance. These terms are governed by the law of , without prejudice to the mandatory consumer protection rules of your country. Questions: .